Your search returned 2 results.

Results
	1.	No cover image available Services marketing: integrating customer focus across the firm by Ziethaml, Valerie Bitner, Mary Jo (author) Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Singapore McGraw-Hill Pub. 2003 Availability: Items available for loan: NU East Ortigas (1)Collection, call number: COL HD 9980.5 .Z37 2003. Place hold Add to cart (remove)
	2.	Driving customer equity hoe customer lifetime value is reshaping corporate strategy by Rust, Roland T Zeithaml, Valarie A. (author) Lemon, Katherine N. (author) Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York: The Free Press; 2000 Availability: Items available for loan: NU East Ortigas (1)Collection, call number: COL HF 5415.5 .R87 2000. Place hold Add to cart (remove)

Refine your search