Brandt, John R. <br/><br/>
Nincompoopery: why your customer hate you and how to fix it 

 - Tennessee:  Harper Collins Leadership;  2019 
 - xiii, 197 pages :  ills.;  23 cm. 
<br/><br/><label>ISBN: </label>9781400213672 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations<br/>Consumer satisfaction<br/>Success in business<br/>Organizational effectiveness<br/>Leadership
<br/><br/><label>LC Class. No.: </label>COL HF 5415.5 .B73 2019