TY  - BOOK
AU  - Insley, Robert G.
TI  - Communicating in business in the 21th century
SN  - 0536514992
AV  - COL HF 5349 .In59 2008 
PY  - 2008///
CY  - USA
PB  - Pearson Custom Pub.
KW  - Business communication
ER  -