TY  - BOOK
AU  - McGrath, Helen
TI  - Difficult personalities: a practical guide to managing the hurtful behavior of others {and maybe your own}
SN  - 9781615190133
AV  - COL BF 637 .I48 .M42 2010 
PY  - 2010///
CY  - New York
PB  - The Experiment Pub.
KW  - Behavior modification
KW  - Interpersonal conflict
KW  - Reasoning
KW  - Social interaction
KW  - Interpersonal relations
KW  - Communication--Social aspects
ER  -