TY  - BOOK
AU  - Baluyot, Michael Bhobet B.
TI  - Quality service management in tourism and hospitality
AV  - COL TX 911.3 .B19 2021 
PY  - 2021///
CY  - Manila
PB  - Mindshapers Co. Inc.
KW  - Tourism -- Management
KW  - Hospitality industry -- Management
ER  -